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General

Week in review

It’s been a fun week. Kinda. I moved my desk at work down the hall at work (not my choice), but it’s ended up being completely anticlimatic. Made lots of progress on my current project at work. Had an awesome service on prayer Wednesday night at The Gathering. The main downside was dealing with Verizon (see earlier post). Now I’m off to spend the weekend in Blacksburg, where the DSL is still down. So call me, since I won’t be online.

Categories
General

Verizon sucks

I’m trying to move my home phone line from Verizon to Verizon wireless, while keeping my Verizon DSL. Doesn’t seem so hard, does it? So far, I’ve spent about 10 hours on the phone and we’re still nowhere. They cut the DSL. I have a cellphone with the same number as the still active land line. And the incoming calls come to the land line.

It’s so bad it’s almost amusing. It’s not my name on the account. It’s not Kevin’s name on the account (which it was up until we tried to change it two weeks ago). Somehow in the switch, Andy (who lived there 3 years ago and I’ve never met) ended up with his name back on the account. A supervisor tells me it should be resolved in 24-48 business hours. Folks, this is why monopolies are bad.

"I tried calling in sick yesterday, but I was put on hold and disconnected."